How to Activate Mobile Money on Your ElyonPay Store

1Create Your ElyonPay Account

The first step to accepting Mobile Money payments on your store is creating an ElyonPay merchant account. The registration process is entirely online and takes only a few minutes. Go to the ElyonPay registration page and fill out the form with your personal and business information.

1. Go to the registration page at elyonpay.com/register
2. Enter your first name, last name, email address, and phone number
3. Provide your business name, industry sector, and country of operation
4. Choose a secure password with at least 12 characters
5. Accept the terms of service and privacy policy
6. Verify your email address by clicking the confirmation link you receive

Once your account is created, you immediately access the dashboard in sandbox mode. This mode allows you to explore all platform features and test integrations before going live. No credit card is required to get started.

2KYC Verification: Preparing Your Documents

Know Your Customer (KYC) verification is a mandatory step required by financial regulations in all African countries. It ensures transaction security and helps combat money laundering. ElyonPay has simplified this process so it can be completed in less than 24 hours in most cases.

For individual entrepreneurs, you will need to provide a valid ID (national identity card, passport, or driver's license), proof of address less than three months old, and a tax identification number if applicable. For companies, additional required documents include the business registration certificate (RCCM), company bylaws, and a bank account statement in the company's name.

Upload your documents directly from the dashboard in the "Verification" section. Accepted file formats are PDF, JPG, or PNG with a maximum size of 5 MB per document. Our compliance team reviews applications Monday through Friday and notifies you by email as soon as the verification is complete. If a document is missing or illegible, you will receive a notification detailing the necessary corrections.

3Enable Mobile Money Payment Methods

Once your KYC is validated, you can enable Mobile Money payment methods from the "Payment Settings" section of your dashboard. ElyonPay lets you choose precisely which operators to offer your customers based on the countries where you operate.

1. Go to "Settings" then "Payment Methods" in the sidebar menu
2. Select the countries in which you want to accept payments
3. Enable the available operators for each country (MTN, Orange, Wave, etc.)
4. Configure your preferred settlement currency (XOF, XAF, EUR, USD)
5. Enter your bank account details for settlement transfers

Each activated operator is immediately available in sandbox mode for testing. Going live requires prior KYC validation. Transaction fees vary by operator and country: check the detailed pricing grid in the "Pricing" section of your dashboard to see the exact commissions applicable to your configuration.

4Test in Sandbox Mode

ElyonPay's sandbox mode faithfully replicates the production environment but with simulated transactions that generate no real fund movements. It is the ideal place to validate your integration, test different payment scenarios, and ensure your webhooks work correctly before processing real transactions.

ElyonPay provides test phone numbers for each operator, allowing you to simulate successful payments, failed payments, and pending payments. Test amounts are also predefined: use amounts ending in 00 to simulate success, 01 for failure, and 02 for a payment awaiting user validation.

The sandbox dashboard displays the same statistics and reports as production, allowing you to also validate your tracking and reconciliation processes. Take the time to thoroughly test each flow before switching to live mode.

5Go Live in Production

Going live is a simple but important step. From your dashboard, go to the "API Settings" section and click "Enable Production Mode." A wizard will guide you through final checks to ensure everything is properly configured before processing real transactions.

Before activation, ElyonPay automatically verifies that your KYC is validated, at least one operator is enabled, your settlement bank account is entered and verified, and your webhook URL is accessible and responds correctly. If any of these conditions are not met, the wizard tells you exactly what corrective actions are needed.

1. Replace your sandbox API key with your production API key in your code
2. Update the API base URL (from sandbox.api.elyonpay.com to api.elyonpay.com)
3. Verify that your server uses HTTPS to receive webhooks
4. Make a first real transaction with a small amount to validate the complete flow

Once in production, your first transaction will be automatically monitored by our support team to ensure everything works perfectly. If there is an issue, a team member will proactively contact you to help resolve it.

6Monitor and Manage Your Transactions

The production dashboard provides complete visibility into all your transactions in real time. The home page displays key metrics: daily transaction volume, total amount collected, success rate, and number of pending transactions. Interactive charts allow you to visualize trends over customizable periods.

The "Transactions" section lists all payments with their status, amount, operator used, and timestamp. You can filter by status (successful, failed, pending, refunded), operator, country, or date range. Each transaction can be inspected in detail to view metadata, event history, and associated webhook logs.

ElyonPay also provides real-time notifications via email or webhook for important events: new payment received, transaction failure, settlement completed, or anomaly detected. Configure your notification preferences in the "Alerts" section to receive only the information relevant to your business. The refund feature is also accessible directly from the dashboard, with complete tracking of each initiated refund's status.